Rider Alert:
Tue. Oct. 29: Route #14 - 14th Street/Blandtown is delayed due to police activity in Midtown Atlanta.
Follow the service alerts on itsmarta.com and the MARTA On the Go app or subscribe to service alerts at https://www.itsmarta.com/service-updates.aspx for updates.
Gold Line trains will skip stop at Brookhaven Station from Oct. 7 to Nov. 15 for platform renovation. Bus service is not impacted. Shuttles will run from Brookhaven to Lenox and Chamblee.
Attention Customers: Passenger Service Alerts are intermittently unavailable on the MARTAservice X (Twitter) feed. For service updates,
please visit www.itsmarta.com, the MARTA On the Go app, or register to receive alerts via text message/email at www.itsmarta.com/service-updates.aspx

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Service Alerts
12Bus Alerts
View latest bus route cancellations

  • 2 Ponce de Leon Avenue / Druid Hills
    Route 2 : Westbound from East Lake Station is cancelled at 7:30 PM, 10:00 PM Eastbound from North Ave Station is cancelled at 9:20 PM, 11:50 PM
    Expire at: 10/30/2024 12:22 AM
  • 14 14th Street / Blandtown
    Route 14 will experience delays due to police activity in the Midtown area.
    Expire at: 10/29/2024 11:59 PM
  • 27 Cheshire Bridge Road
    Route 27 : Northbound from Arts Center Station is cancelled at 4:45 PM Southbound from Lenox Station is cancelled at 5:35 PM
    Expire at: 10/30/2024 01:19 AM
  • 32 Bouldercrest
    Route 32 : Northbound from SouthPark is cancelled at 9:32 PM
    Expire at: 10/29/2024 10:10 PM
  • 51 Joseph E Boone Boulevard
    Route 51 : Eastbound from Hamilton E Holmes Station is cancelled at 10:05 PM Westbound from North Ave Station is cancelled at 7:55 PM, 10:55 PM
    Expire at: 10/30/2024 01:10 AM
  • 71 Cascade Road
    Route 71 : Eastbound from Kimberly Road Turnaround is cancelled at 8:38 PM Westbound from West End Station is cancelled at 9:20 PM
    Expire at: 10/29/2024 09:59 PM
  • 71 Cascade Road
    Route 71 : Westbound from West End Station is cancelled at 12:40 AM
    Expire at: 10/30/2024 01:19 AM
  • 94 Northside Drive
    Route 94 : Southbound from Arts Center Station is cancelled at 12:45 PM, 2:05 PM, 3:13 PM, 6:40 PM, 8:05 PM, 9:25 PM, 10:45 PM, 12:05 AM Northbound from West End Station is cancelled at 1:20 PM, 2:40 PM, 4:00 PM, 7:20 PM, 8:40 PM, 10:00 PM, 11:20 PM
    Expire at: 10/30/2024 01:19 AM
  • 102 North Avenue / Little Five Points
    Route 102 : Eastbound from North Ave Station is cancelled at 8:05 PM, 10:35 PM Westbound from Edgewood-Candler Pk Stn (North) is cancelled at 8:45 PM, 11:15 PM
    Expire at: 10/30/2024 12:22 AM
  • 165 Fairburn Road
    Route 165 : Southbound from Hamilton E Holmes Station is cancelled at 12:15 PM, 8:45 PM, 11:45 PM Northbound from Barge Road Park & Ride is cancelled at 12:47 PM, 9:20 PM, 12:20 AM
    Expire at: 10/30/2024 01:10 AM
  • 181 Washington Road / Fairburn
    Route 181 : Westbound from East Point Station is cancelled at 8:50 PM Eastbound from Smith St & Broad St is cancelled at 9:51 PM
    Expire at: 10/29/2024 10:35 PM
  • 813 Atlanta University Center
    Route 813 : Westbound from Georgia State Station (East) is cancelled at 7:55 PM, 9:15 PM, 10:35 PM Eastbound from West Lake Station (East Loop) is cancelled at 8:30 PM, 9:50 PM, 11:10 PM
    Expire at: 10/29/2024 11:37 PM
See all service alerts
3Train Alerts

  • Due to emergency construction at Morosgo Drive on the north entrance to Lindbergh Center is closed, please enter and exit from the Bus Loop side of Lindbergh Center. We apologize for any inconvenience.
    Expire at: 10/30/2024 06:00 AM

  • Select train trips may be canceled, because of staffing shortages. Please allow extra time for your travel. Patrons may register for service alerts to be informed of future train cancellations.
    Expire at: 10/30/2024 06:00 AM

  • Rail service is suspended at Brookhaven, due to platform renovations through November 15, 2024. Bus shuttles are servicing at Brookhaven, Lenox, and Chamblee for continued travel to and from Brookhaven.
    Expire at: 10/30/2024 06:00 AM
See all service alerts
Streetcar Alerts

  • No service advisories at this time
See all service alerts
11Escalator Elevator
  • Airport
    Airport, Escalator 2 is out of service for renovation.
    Expire at: 10/30/2024 06:00 AM
  • Arts Center
    Arts Center, Escalator 2 is out of service for renovation.
    Expire at: 10/30/2024 06:00 AM
  • Arts Center
    Arts Center, Escalator 4 is out of service for repairs.
    Expire at: 10/30/2024 06:00 AM
  • Garnett
    Garnett, Escalator 2 is out of service for repair.
    Expire at: 10/30/2024 06:00 AM
  • King Memorial
    King Memorial, Escalator 4 is out of service for renovation.
    Expire at: 10/30/2024 06:00 AM
  • Bankhead
    Bankhead, Escalator 1 is out of service for renovation.
    Expire at: 10/30/2024 06:00 AM
  • East Lake
    East Lake, Escalator 2 is out of service for renovation.
    Expire at: 10/30/2024 06:00 AM
  • Five Points
    Five Points, Escalators 1 & 18 are out of service, due to nearby rehabilitation construction.
    Expire at: 10/30/2024 06:00 AM
  • Midtown
    Midtown, Escalator 2 is out of service for renovation.
    Expire at: 10/30/2024 06:00 AM
  • North Ave
    North Ave, Escalator 6 is out of service for renovation.
    Expire at: 10/30/2024 06:00 AM

  • Sandy Springs, Elevator 3 (NB platform to north concourse) is out of service for renovation. Use elevator on south end of NB platform.
    Expire at: 10/30/2024 06:00 AM
See all service alerts
1Restroom Alerts

  • At H. E. Holmes, the restroom facility is out of service. Customers may utilize the restroom facilities at GWCC/CNN Center or Five Points.
    Expire at: 10/30/2024 06:00 AM
See all service alerts

About
MARTA

MARTA’s Annual Customer Charter

800-533-marta-image
During Customer Service Week, MARTA General Manager and CEO Collie Greenwood released a list of customer commitments MARTA is making to improve the overall experience for current and future riders.  

MARTA Is Making This Commitment 

Throughout FY24, MARTA will be improving service with new bus shelters and amenities and by providing more reliable, real-time bus and rail arrival information. The Authority will also enhance the customer experience with improved platform lighting and a new Station Soccer field at East Lake Station.

The Customer Charter is shown below. MARTA will refer to this throughout the year to gauge the progress being made on these service, experience, and expansion improvements for our customers.

  AnnualCharter Infographic for CX - Landing Page 800 x 533 (1)

View Enlarged Version

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