Key Performance Indicators

Bus On-Time Performance

Definition: Measures how closely service runs to schedule. Departures are considered on-time, if made between 0 and 5 minutes after the scheduled departure times. 

Bus Route:

Performance (October 2018):

In October, did not meet the Target; the system-wide actual being 77.45%.

Corrective Actions:

  1. 1. Identify and analyze the worst performing routes
  2. 2. Improve operator training