MARTA > Using MARTA > Safety on MARTA

Safety on MARTA

To help keep our transit system safe for our customers, MARTA recommends the tips below.

For Police information, click here.

Bus Safety

Bus Operators are not allowed to board passengers once the bus has pulled away from the curb in a station or bus stop. Please try to be at bus stall/stop five minutes prior to scheduled time.
Collapsible or folding baby strollers are allowed on the bus, but must be folded while on board.
Please ring the bell in a timely manner before your stop to allow the Operator enough time to bring the bus to a safe stop.
Please remain behind the yellow line on the bus in order to give the Operator an unobstructed view.
Please refrain from speaking to the bus operator while bus is in motion.
Please allow other passengers to exit before entering.
Bicyclists: Bike racks are installed on the front of the buses.

Escalator Safety

Rail Safety

Please do not enter the track or right-of-way areas because the rail lines carry fatally high voltages. Please stand back while trains approach. Attempt to board only after trains have come to a complete stop and riders have exited. Always take your seat promptly after boarding the train. Hold onto hand rails if you are standing.
If you are using headphones, keep the volume low so that you can hear surrounding noise. Bicyclists: please keep safety and other customers in mind when using the rail system. Keep your bike out of aisle and away from the doors.
Remember if you need help or want to report a crime, pick up the blue telephone located on all platforms and concourses. This phone connects you to the MARTA Police.

As A Pedestrian

Walk confidently and stay alert. Be aware of the people around you. When possible, walk with a buddy or group.
If you think you are being followed, turn around and look for the nearest building for help, or cross the street and walk in the opposite direction. In a parking lot, remember where your car is parked and get your keys out early. Walk purposefully to your car, and keep an eye out for anything unusual.

On-Board Emergency Instruction

	MEDICAL
	Notify the Train Operator via train intercom Be prepared to identify the car number you are in, this will allow emergency personnel to respond more quickly If you are a qualified medical professional and able to assist, notify the Train Operator via intercom
	EVACUATION
	Do not exit train unless directed to do so by MARTA or emergency personnel Tracks are electrified and trains may be operating on opposite tracks Door release handles (located toward the bottom of the doors) are only to be used upon instruction in the event of an actual emergency
	POLICE
	Alert the Train Operator via train intercom of any unlawful or suspicious behavior Notify the Train Operator via train intercom of any unattended packages Be prepared to identify the car number you are in, this will help police respond in an efficient manner
	FIRE
	Remain calm Move to an unaffected car Notify the Train Operator via train intercom Do not enter a train car with visible flames Listen for and follow instructions of MARTA employees and emergency personnel