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Routes/Scheduling Information:
Monday - Friday: 7am to 7pm
Weekends & Holidays: 8am to 5pm

Customer Services Center:
Monday - Friday: 8am to  5pm

Customer Service email address

TTY/TDD Phone Number:
(Hearing Impaired)
(404) 848-5665





About MARTA’s Transformation Initiative Program (MTI)

About MTI  Background  Initiatives  Strategy  MTI FAQs 

MARTA is looking at ways to improve how we do business throughout the Authority. The MARTA Transformation Initiative (MTI) is a program that guides those functional improvements. MTI has twelve transformation initiatives that focus on specific goals like saving money, developing better strategies, and taking advantage of new technology. Over the next five years, MARTA will make changes that provide the best benefits to the Authority and its stakeholders—like you.

MARTA matters. That’s why we are preparing for the future. We take our responsibility to the community, the local economy, and the Metro Atlanta region very seriously. Improving the way we do business is one way we can provide accountability to those stakeholders.

MARTA strives to be an agency that exemplifies high performance as a rule, not an exception. We call this routine excellence. For us, good simply isn’t good enough. We can do better, and we will.

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(click on this link for an overview of MTI)

MARTA is improving the way we do business today to provide long-term stability for MARTA’s success in the future

Please direct your questions or comments to:  

Project Management Office (PMO)

MTI Program


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